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Title
Text copied to clipboard!Sales Engineer Manager
Description
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We are looking for a dynamic and experienced Sales Engineer Manager to lead our team of sales engineers. The ideal candidate will have a strong technical background combined with excellent sales and leadership skills. As a Sales Engineer Manager, you will be responsible for overseeing the sales engineering team, ensuring they provide top-notch technical support to our sales team and customers. You will work closely with the sales, product development, and customer support teams to ensure our products meet customer needs and drive business growth. Your role will involve developing and implementing sales strategies, training and mentoring sales engineers, and ensuring the team meets its targets. You will also be responsible for maintaining strong relationships with key clients, understanding their technical requirements, and providing solutions that meet their needs. The successful candidate will have a proven track record in sales engineering, excellent communication and interpersonal skills, and the ability to manage and motivate a team. If you are a strategic thinker with a passion for technology and sales, we would love to hear from you.
Responsibilities
Text copied to clipboard!- Lead and manage the sales engineering team.
- Develop and implement sales strategies.
- Provide technical support to the sales team and customers.
- Train and mentor sales engineers.
- Ensure the team meets its targets.
- Maintain strong relationships with key clients.
- Understand customer technical requirements.
- Provide solutions that meet customer needs.
- Work closely with the sales, product development, and customer support teams.
- Prepare and deliver technical presentations and demonstrations.
- Assist in the development of sales proposals and contracts.
- Monitor and analyze sales performance metrics.
- Identify opportunities for product improvements.
- Stay up-to-date with industry trends and technologies.
- Participate in trade shows and conferences.
- Manage the sales engineering budget.
- Ensure compliance with company policies and procedures.
- Resolve customer issues and complaints.
- Collaborate with marketing to develop promotional materials.
- Provide regular reports to senior management.
Requirements
Text copied to clipboard!- Bachelor's degree in Engineering, Computer Science, or a related field.
- Proven experience as a Sales Engineer or similar role.
- Strong technical background.
- Excellent sales and leadership skills.
- Ability to manage and motivate a team.
- Excellent communication and interpersonal skills.
- Strong problem-solving skills.
- Ability to understand and explain complex technical concepts.
- Experience with CRM software.
- Strong organizational and time management skills.
- Ability to work under pressure and meet deadlines.
- Willingness to travel as needed.
- Knowledge of industry trends and technologies.
- Experience in preparing and delivering technical presentations.
- Ability to develop and implement sales strategies.
- Strong analytical skills.
- Experience in managing budgets.
- Ability to build and maintain strong client relationships.
- Experience in resolving customer issues and complaints.
- Ability to work collaboratively with cross-functional teams.
Potential interview questions
Text copied to clipboard!- Can you describe your experience as a Sales Engineer?
- How do you manage and motivate a team?
- Can you provide an example of a successful sales strategy you developed?
- How do you handle customer complaints and issues?
- What is your approach to understanding customer technical requirements?
- How do you stay up-to-date with industry trends and technologies?
- Can you describe a time when you had to explain a complex technical concept to a non-technical audience?
- How do you prioritize your tasks and manage your time?
- What CRM software are you familiar with?
- How do you collaborate with other teams, such as product development and customer support?
- Can you provide an example of a technical presentation you delivered?
- How do you ensure your team meets its targets?
- What is your approach to training and mentoring sales engineers?
- How do you develop and implement sales strategies?
- Can you describe a time when you identified an opportunity for product improvement?
- How do you manage the sales engineering budget?
- What is your approach to building and maintaining client relationships?
- How do you monitor and analyze sales performance metrics?
- Can you provide an example of a successful sales proposal you developed?
- How do you ensure compliance with company policies and procedures?